Shipping Policy

Last updated: May 14, 2026

Thank you for shopping with Aura by Shyes.

Order Processing

All orders are processed within 1-3 business days after payment confirmation.

Orders are not shipped or delivered on Sundays or public holidays.

Shipping Time

Estimated delivery timelines:

• Metro Cities: 3-7 business days

• Other Locations: 5-10 business days

Delivery times may vary depending on your location and courier service availability.

Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before payment.

Order Tracking

Once your order is shipped, tracking details will be shared via email, SMS, or WhatsApp.

Delays

Aura by Shyes is not responsible for shipping delays caused by:

• Courier partners

• Natural disasters

• Public holidays

• Incorrect shipping details provided by the customer

Incorrect Address

Customers are responsible for providing accurate shipping information. We are not responsible for orders delayed or lost due to incorrect addresses or contact details.

Damaged or Wrong Orders

If you receive a damaged, defective, or wrong item, please contact us within 24 hours of delivery with a proper unboxing video without cuts or edits.

Contact Us

For shipping-related queries, contact us at:

Email: shyescollection@gmail.com
Instagram: @aurabyshyes